Responsible Gaming
Ruby Fortune strives to be the top destination for online entertainment destination. This means doing everything possible to give you an enjoyable, responsible and safe gaming experience.
To support this, we encourage you to have a look at the available resources on this page. We’ve included general tips, advice on underage gambling prevention and an overview of the responsible gaming tools available to you on login.
How to Gamble Responsibly
Use these tips to keep your gambling habits healthy at Ruby Fortune Casino.
- Always remember that gambling is a form of entertainment and not a source of income
- Never chase your losses and only gamble what you can afford to lose
- Set up responsible gaming limits to help you manage the amount of money you spend
- Balance gambling with other forms of entertainment and fun activities
- Take regular breaks to prevent losing track of time and perspective
- Don’t gamble if you’ve been drinking, are upset or feel depressed as your judgement can be impacted
- Understand your chance of winning and how casino games work
- Talk to someone if you feel your gambling is problematic
Support Links
If you’re concerned about your gaming habits or are a relative of someone affected by problem gambling, please consider seeking help.
- ConnexOntario
- Gamblers Anonymous
You can also download Bet Blocker Self-Exclusion tool to help you control your gambling. You can install it on as many devices and select how long you want to be blocked for. Once activated, you will not be able to remove until your selected restriction length has expired.
Underage Gaming
It’s against the law for under 19’s to gamble at Ruby Fortune or any other online casino, and we take our responsibility to protect minors seriously.
When a new player signs up with us, we carry out comprehensive age verification checks to ensure they’re legally allowed to gamble. If we suspect or confirm underage gaming, accounts are closed immediately, and all funds are forfeited on the spot.
What to do if You Suspect Underage Gaming
If you suspect or know of a minor playing at Ruby Fortune, please report it to us so we can take the necessary action.
Parental Controls
For those households with shared access to devices, we recommend installing Net Nanny® or similar software, which blocks underage access to gambling sites.
Bet Blocker can also be used for Parental Controls and allows you to restrict your children accessing gambling services.
It’s also worth familiarising yourself with built-in parental controls on your mobile, tablet, PC or TV.
Player Limits
Ruby Fortune offers you a variety of responsible gaming limits to help you manage your spending. All changes to player limits are calculated using the GMT +2 time zone.
While the option to decrease or increase limit periods are possible, we encourage careful consideration before you request any limit increases. These should never be used to attempt to win losses back by gambling more.
If you choose to increase your limits, a delay of 24 hours applies to ensure every customer can reflect on their request.
Deposit Limits
This responsible gaming tool lets you set the amount of money you can deposit over a given period. With these limits in place, you will have full control over your gameplay.
Loss Limits
Setting loss limits allows you to control how much of your own money you’re willing to lose on a daily, weekly or monthly basis. Loss limits only factor in cash credits and automatically reset at midnight.
Self Exclusion
If you feel you’re at risk of developing a gambling addiction, using Ruby Fortune’s Self-Exclusion tool is the best way to protect yourself.
Temporary Exclusion
This allows you to “Take a Break” for an elected time. While your temporary exclusion is in place, you won’t be able to access your account.
Permanent Exclusion
Another option is permanent exclusion, where you can apply to self-exclude for a minimum of 6 months.
What Happens When I Self-Exclude?
During a self-exclusion period, your Ruby Fortune account will be restricted to prevent any gambling, login or depositing activities. Self-exclusion cannot be reversed or shortened, and we’ll do everything we can to detect and close any new accounts you may attempt to open.
I’ve Self-Excluded. What Should I do Next?
After self-exclusion, you’ve done everything to remove yourself from gambling on our sites.
Please check out the links below for further help and advice.
- Net Nanny®
- ConnexOntario
- Bet Blocker